COVID19 Second Wave
The COVID19 pandemic has thrown business and IT teams into a tailspin while forcing firms to change their approach to operations. As governments continue the phased reopening of economies, companies should consider how to safely resume the previously prohibited interactions and bring back employees to physical locations. However, businesses should carefully consider the specific actions and measures that will help them adapt to the coronavirus’s second wave. COVID19 is not gone, and a vaccine is not yet created, which means there are chances of a second wave with a resurgence in numbers.
My team at Infiniwiz in Chicago is helping our clients prepare their technology from the important lessons learned during the first wave of COVID19.

How To Prepare For The Coronavirus Second Wave

When planning for the possibility of a second wave, there are several steps you can take to mitigate cybersecurity risks. Remote work environments are the go-to option for many businesses during this pandemic. In remote work environments, you will need to restructure your operations in terms of monitoring your employees and enhancing their productivity. Since you will not have employees visiting the office, you have to rewire everyday activities to ensure they are spending their time doing what is required. The business restructures crucial if you want to grow your business.

“The COVID19 pandemic is moving the world toward increased technological innovation and online contribution.” As a result, the IT department should work alongside other departments in implementing effective cybersecurity measures. Caution should also be taken regarding any security measures during this pandemic. Businesses have to find a better way of guaranteeing the safety of intellectual information. Big data collection and analysis is needed to address the prospect of a second wave of the virus. Here are some of the ways to prepare.

Secure your devices

When you are preparing for a possible second wave of COVID19, you need to put measures to ensure the IT systems are running securely and robustly. “The growing digital dependency has increased the vulnerability to cyber-attacks with worrying reports of attacks against healthcare organizations. As a result, businesses should be willing to take additional responsibilities and come up with creative answers to unprecedented challenges. Firstly, consider the possible risks your IT department is likely to face and make sure all employee software is up to date. Automatic updating of system and security software is one way of securing the devices and essential information.

Take a proactive approach.

Another way of preparing for is to be proactive in making decisions. According to experts, “Companies need to take a proactive approach in preparing for the second wave of COVID19”. The proactive approach is to put in place measures that will prevent any risk of losing essential data. Businesses should not overlook the importance of IT in preparing for the second wave of COVID19. The last thing you would want is to experience IT issues that will affect working conditions and interfere with security issues amid a virus.

Employee IT infrastructure

“Businesses need to invest in infrastructure to ensure it is robust enough to support remote users for prolonged periods.” Your remote employees require access to the right tools to facilitate their remote working strategy. Such devices include accessing work resources by having the company information. Today, the computer and the internet alone is not enough to successfully work from home. Instead, collaborative communication tools such as live chat and video conferences are crucial for productive, while tools such as Virtual Private Networks are needed to ensure proper cybersecurity. Online collaboration is an essential aspect of remote working.

“There is also a need to invest in employees’ home office environment as they would with in-office environments to support their operations.” This includes investing in equipment such as desks and chairs that could help employees working from home to make the environment suitable for remote work. Businesses can budget for employee equipment and help them prevent cyber-attacks even as they work from home. The remote work environments increase the risk of consumer data with home PCs becoming soft targets for hackers.

Workplace policies

At the same time, remote working cannot be successful unless you review the policies to determine how employees will work remotely. The system should provide specific details about how individual employees can do their work remotely. It would help if you established clear rules about working remotely to ensure they are not destroyed.

There should be a change in attitude towards the digitalization of business post COVID19. For example, video consultants’ role will increase, allowing remote workers to communicate with the rest of the staff. At the same time, the IT department should focus on functioning operations such as measures around enhanced communication and collaboration. The tools such as Zoom and Skype are becoming increasingly crucial for businesses during this period. However, the IT department should offer secure access from outside the organization.

Employee training

Hackers may be using the crisis to attack companies and steal valuable information. For example, the hackers may send COVID19 instructions that look like official letters, tempting employees to open the files. Malicious emails being sent to employees working from home that are a risk of losing essential business data. The employees are the last line of defense against cybersecurity liability as to the front-line workers. One of the most common cyber-attacks involves malicious links and emails targeting company employees.

Employee training is, therefore, an essential factor when preparing for the second wave of COVID19. This training aims to make employees vigilant and be aware of an increased cybersecurity risk during this time. Therefore, employees should be mindful of the dangers of opening unverified links and emails. Ensure employees know about the threats and play a role in keeping the business safe. Educate them on network access and use, maintaining passwords, and acceptable online practices. Aside from training, your business should have strong policies aligned with the best cybersecurity practices. The policies should set a standard on the appropriate use of data and devices.

Bottom line

Coronavirus, unlike any other crisis, represents a global challenge changing global consciousness about security and privacy. This crisis reveals systematic infrastructural and security deficiencies that require better preparedness to deal with the second wave. “Data breaches in any organization can be prevented by implementing basic cybersecurity measures.” The second wave can only be managed well if an organization learns lessons from the first wave. The IT department can help stop the spread of disinformation that can increase the risk of the virus.

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